🔒 AnsMe Privacy Policy
Last updated: August 24, 2025
📊 Data We Collect
- Account Information: Email, username, profile details
- Content: Letters and messages you create
- Location Data: Used only for map features (with your permission)
- Usage Statistics: Anonymous app performance data
🎯 How We Use Your Data
- Provide core app functionality
- Show nearby letters and enable location-based features
- Enable messaging between users
- Improve app performance and fix bugs
- Send important app updates (not marketing)
🛡️ Data Protection & Security
- Encryption: All sensitive data is encrypted using AES encryption
- Secure Storage: We use hardware-level keychain security
- Rate Limiting: Advanced protection against spam and abuse
- Edge Functions: Server-side validation for all sensitive operations
- Input Sanitization: All user inputs are validated and sanitized
🗺️ Location Data
- Used only for map features and distance calculations
- Not tracked when app is closed
- You can disable location access anytime in device settings
- Location data is not shared with third parties
👥 Data Sharing
- Public: Profile info and letters you choose to share
- Private: Direct messages are private between participants
- Third Parties: We do not sell or rent personal data
- Service Providers: Only essential infrastructure providers (Supabase for backend)
💳 Subscription Information
🏆 Gold Premium Subscription
- Monthly Gold: $0.99/month - Auto-renewable subscription
- Yearly Gold: $9.99/year - Auto-renewable subscription (Save 20%)
📋 Subscription Features:
- Place letters anywhere in the world (no distance restrictions)
- 5 daily letters quota (instead of 2)
- Premium features and priority support
- Remove all limitations
⚖️ Subscription Terms:
- Payment charged to Apple ID account at confirmation of purchase
- Subscription automatically renews unless auto-renew is turned off at least 24 hours before the current period ends
- Account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage and cancel subscriptions by going to your Apple ID account settings after purchase
- Any unused portion of a free trial period will be forfeited when purchasing a subscription
Cancellation: You may cancel your subscription at any time through your Apple ID account settings. Refunds are handled according to Apple's refund policy.
Privacy: Subscription data is processed securely and not shared with third parties except as required for payment processing through Apple.
🧒 Children's Privacy (Under 13)
Our app is designed for users 13 and older. We do not knowingly collect data from children under 13. If we discover such data, we will delete it immediately.
🔧 Your Rights
- Access: View your data through the app
- Delete: Delete your account and all data
- Correct: Update your profile information
- Export: Contact us for data export
- Subscription Management: Manage subscriptions through Apple ID settings
📱 Third-Party Services
- Supabase: Backend infrastructure and database
- Apple App Store: Payment processing for subscriptions
- React Native: Mobile app framework
🔄 Policy Updates
We may update this policy occasionally. We'll notify users of significant changes through the app. Continued use of the app after changes constitutes acceptance of the updated policy.
⚖️ Legal Basis
We process your data based on:
- Your consent (for location and optional features)
- Contract performance (to provide app services and process subscriptions)
- Legitimate interest (for app improvement and security)
🌍 International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
📅 Data Retention
- Account Data: Retained while your account is active
- Subscription Data: Retained as required by law and for customer support
- Usage Data: Anonymized and retained for analytics purposes
- Deleted Accounts: All personal data permanently deleted within 30 days
This privacy policy complies with GDPR, CCPA, Apple App Store guidelines, and Google Play requirements. For questions about subscriptions or billing, please contact Apple Support or use the contact information provided above.